A FEW CLEAR DETAILS

Privacy & ordering notes.

Your information

We use the contact details you submit to respond to enquiries and fulfil orders. Account details, saved addresses and order history are held in our connected database. Wishlist and bag preferences are stored in your browser.

Google sign-in

If you choose Google sign-in, Google shares your basic profile and email with Supabase authentication to create or sign in to your Shiv Prem Agencies account. We do not receive your Google password. You can sign out using the account menu. For questions about your account or personal information, contact our team below.

Prices & payments

Catalogue prices are per kilogram in Indian rupees. Applicable GST is displayed separately. Payment details are handled by the payment gateway. Your order is marked paid only after verification.

Dispatch & assistance

Dispatch generally takes 3–4 business days after confirmation. For changes, damage, returns or other order assistance, contact our team at +91 95997 77465 with your order reference. The team will confirm the available resolution for your order.